General conditions and house rules of Hotel Beekhuizen Exploitatie B.V. belonging as a supplement to the Uniform Hospitality Industry Conditions (UVH) applicable to Hotel Beekhuizen Exploitatie B.V.
The UVH are the conditions on which hospitality businesses established in the Netherlands, such as hotels, restaurants, pubs and related businesses (such as catering companies and party service companies) can provide their services and conclude agreements. The most recent version of the Uniform Conditions for the Hotel and Catering Industry can be downloaded as a PDF via the following link: http://www.khn.nl/algemene-voorwaarden-en-uvh.
By signing an agreement with Hotel Beekhuizen Exploitatie B.V., the client declares to have received and agree to a copy of the UVH and the additional terms and conditions of Hotel Beekhuizen Exploitatie B.V. (hereinafter referred to as 'the hotel').
Cancellation policy
All bookings are subject to the Uniform Terms and Conditions for the Hospitality Industry (UVH). As an exception to this, for individual bookings of up to and including 4 rooms, the cancellation terms agreed at the time of booking apply: non-refundable rate = cannot be rescheduled or cancelled, classic rate = can be rescheduled or cancelled up to 14 days before arrival, flexible rate = can be rescheduled or cancelled up to 7 days before arrival. For group bookings of 5 or more rooms and/or meeting facilities, the following cancellation conditions apply: if cancelled up to one month before the stay, the hotel will charge 50% of the booking amount; if cancelled within one month of the stay, the hotel will charge 100% of the booking amount.
Cancellations can only be requested in good time (in accordance with the terms and conditions) and by email, and are only valid with a confirmation by email from the hotel.
Prices quoted by the hotel are subject to errors or a clearly incorrect price. In such cases, the hotel reserves the right to cancel the booking.
Additional conditions and house rules
Making a reservation is only permitted for individuals who have reached the age of 18.
Instructions from hotel staff must be followed at all times.
The entire hotel, including rooms, facilities, and grounds, is non-smoking. If we detect that smoking has occurred, we will be obliged to charge a fee. Should the fire alarm be triggered by smoking in the room, we will also pass on the fire brigade's call-out charges.
Wood or electric barbecues and open fires are not allowed on the hotel grounds.
The hotel is pet-free with the exception of rooms suitable for pets at an additional charge. Pets must be notified in advance due to limited availability. Permission from the hotel must be given in writing.
Unregistered persons are not allowed to stay in the room. Visitors are allowed only with prior approval from the hotel management.
It is not allowed to use the hotel room or hotel grounds for commercial purposes, such as taking professional images (including photographs and videos), unless with prior written approval from the management.
When using the hotel's wireless internet (WiFi), it is not allowed to visit websites prohibited by law. It is also not allowed to share images contrary to morals on which the hotel is recognisable as a location.
It is not allowed to decorate the room with confetti or with decorations attached to the walls, ceiling or floor. It is also not allowed to use your own (scented) candles or scented sticks.
Between 23:00 and 08:00, it must be quiet in and around the hotel. This is to respect the tranquility of other guests and to prevent disturbing wildlife in the surrounding nature reserve.
After sunset and before sunrise, it is not allowed to enter the forests without official permission. When entering the surrounding forests, you should only stay on roads and paths and not damage trees or plants.
Camera surveillance is in place in and around the hotel to ensure security. Anyone who is in the hotel consents to recordings being made. In case of calamities and/or incidents, these recordings can be shown to the authorities as supporting material.
The hotel has the right to take photographs and videos in and around the hotel for marketing purposes (including publication and/or display on the internet). Anyone who is in the hotel consents to the making of recordings and publication, even if he/she is (partially) recognisable in them.
Valid identification may be requested upon check-in at the hotel. Check-in time is between 15:00-18:00, and check-out time is until 11:00, unless otherwise agreed in advance.
Parking and use of the cycle racks are free and at your own risk. For electric vehicle charging, charges will be levied by the relevant supplier. Charging (of batteries) for electric bicycles is only permitted in the cycle racks.
All cases not accounted for in the general and additional conditions and/or house rules, the hotel management will decide.
